- The casino would have made far more money from us had we enjoyed the experience (we had a budget of 1000 euro's for the night), than the 10 euro's they extorted from us upon enetering! Most defnately and categorically the worst casino i have ever been to in my life!!!
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- Introduction City Club Casino is one of three betting sites owned and operated by Sea Gate N.V. The casino and its parent company have earned a negative reputation among players for its slow payment times, $10,000 monthly withdrawal limit (that includes progressive jackpots), and win caps on bonuses.
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THE CASINO
The One Card with More Access.
More ways to earn & redeem Rewards
One single Access Loyalty Card can be used at three Soaring Eagle Properties! Earn and redeem points for Premium Play and Reward Dollars at:
- Soaring Eagle Casino & Resort
- Saganing Eagles Landing Casino
- Soaring Eagle Waterpark & Hotel including Waabooz Run Golf Course & Hideaway RV Park
| Points Earned Based On Each $1 Cash Or Credit Spent | |
|---|---|
| Slot Machine | 2 Points |
| Video Poker | $10 coin in = 1 point |
| Hotel Room or RV Space | 10 Points |
| Bingo | 20 Points |
| Dining, Spa, Golf, Gift Shops, Shows | 4 Points |
Redeem 1,000 points:
1 dollar in Premium Play used for slots, table games or bingo
Redeem 500 points:
1 Rewards dollar used for spa services, dining outlets, hotel, concert tickets and more!
Please note: Table Games redemption can only be made in $5 increments
Plus, Unlock Additional Rewards
- Personalized direct mail offers
- Premium Play for Slots and Table Games
- Dining Dollars
- Complimentary overnight stays
- Exclusive invitations to tournaments & VIP events
ACCESS LOYALTY CLUB RULES
Use your Access Loyalty card and start earning rewards! To become a member, visit the Players Club with a valid form of identification and sign-up for your card today. Every time you play slots be sure to insert your card first, so you earn the maximum amount of rewards. You can determine how many Points you have available by inserting your Access card into any slot machine. You can also visit our Players Club to get this information.CHECK YOUR BALANCE
City Club Casino Mobile Alabama Phone
Download our mobile app and check your balance anywhere! The Soaring Eagle Casino app is avaiable in the iTunes App store and Google Play. You can also call to inquire the balance for your ACCESS Loyalty Account at 1-888-726-9633 (toll free) 24 hours a day, 7 days a week.ACCESS LOYALTY CLUB BROCHURE
Club information along with rules and regulations.Brochure
ANNUAL ACTIVITY REPORT
Request a report on your account activity.Form
Our way of saying THANK YOU!
The Hero Card is for all active duty and veteran members of the U.S. military. If you’re already at an Access Card tier level with higher benefits, you’ll keep those advantages instead. Card holders can earn and redeem points at any of our Soaring Eagle Properties listed below:
- Soaring Eagle Casino & Resort
- Saganing Eagles Landing Casino
- Soaring Eagle Waterpark & Hotel including Waabooz Run Golf Course & Hideaway RV Park
| HERO Card Benefits | |
|---|---|
| Room | 25% Discount on a Standard Room (Sunday-Thursday, based on availability) (Based on availability) |
| Play | On HERO days, HERO card holders can earn $10 in Premium Play for every 800 points earned; up to $50 in Premium Play total. 9AM – 11:59 PM |
| Discount Days | 50% off Dining on the following days: Armed Forces Day, Memorial Day, Flag Day, Independence Day, Patriot Day, and Veteran’s Day. (discount applied to final bill) |
| Dining | 10% Discount at any dining outlet (discount applied to final bill) |
| Gift Shop | 25% Discount on Gift Shop purchases |
| Spa | 25% Discount on products of services |
HERO CARD RULES & REGULATIONS
Accepting and using a Soaring Eagle Properties Access Loyalty HERO Card signifies understanding and acceptance of the Access Loyalty Program Rules and Regulations.A person must be at least 18 years of age and provide proper military ID (CAC card, DD Form 2 card or DD Form 214) to enroll in the Soaring Eagle Properties Access Loyalty HERO Program.
Valid government issued photo identification is required for any transaction. Identification must include a picture, signature, birth date, and expiration date. Expired or damaged identification is not valid for use.
All Soaring Eagle Casino & Resort, Saganing Eagles Landing Casino employees are not eligible to participate in Soaring Eagle Properties Access Loyalty HERO Program, drawings, or promotions.
Mobile Al Casinos
All Access Loyalty HERO Program rewards and incentives earned by members’ gaming and sales activity are at the sole discretion of the Soaring Eagle Properties Marketing Director/Management.City Club Casino Mobile Al
Access Loyalty HERO Program rewards and incentives are nontransferable.Club World Casino
See additional rules and regulations in Brochure below.
Lincoln Mobile Casino
HERO CARD BROCHURE
Hero Card information along with rules and regulations.Brochure